Billing / Insurance

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If you have insurance…

  • We will bill your insurance company on your behalf if you provide complete and accurate information in a timely manner.

  • Any co-insurance co-pays or deductibles are due at the time of your service.

  • Colorado Law prevents us from offering discounts on co-insurance, co-pays, and deductibles unless it is based on financial need, which requires application and approval.

  • We encourage you to stay involved with your insurance company to ensure your claim is paid. Any amount not paid timely by your insurance company may become your responsibility.

  • We cannot bill out of country insurances.

If you do not have insurance…
  • You will receive a 10% self pay discount.

  • You can receive an additional 10% for paying the balance at the time of service.

  • For Emergent and Urgent care you will be asked to pay the estimated amount due upon discharge.

  • For Elective care you will be asked to pay the full estimated amount prior to receiving services.

Financial Assistance
  • We participate in the Colorado Indgent Care Program (CICP) and have an in-house financial assistance program. Both are available to patients that have insurance and those without insurance.

  • Our Financial Counselors would be happy to help you with the application process. Please call a Financial Counselor at 1-970-870-1137 (last names A-L) or 1-970-871-2487 (Last names M-Z) with questions or to schedule an interview.

Our Billing Company
  • We have contracted with First Party Receivable Solutions (FPRS) to do all of our self-pay and balance after insurance billing.

  • FPRS is located in Greeley, CO and can be reached at 970-870-0111 or 877-304-1299.
    Their address is: PO Box 1660 Greeley, CO 80632-1660.

Payment Plans
  • Interest-free payment plans are available up to 10 months from your date of service.

  • Payment plans longer than 10 months are available with an 8% interest charge.

Collection Agencies
  • We do refer accounts to collection agencies if the account is not paid in full within 120 days or a mutually agreed upon payment plan is not complied with.

  • These agencies do report to the credit bureaus. We strongly encourage you to work with us within the established guidelines to avoid having your account referred to a collection agency.

EMAIL
Please be advised that you may receive other bills from physicians or medical specialists who assisted in your care. Please contact them directly with questions.